Project: Migration of technical documentation from Word to CCMS with staff training
Customer: Ayes srl
Industry: Manufacture of electrical components and integrated control systems
Date: 2023
Description:
Through established management consulting firm Ayes slr, Flowoza helped a large company implement a CCMS for technical documentation, migrating their material from Word to the new system and starting a new development process.
Goals:
- Selection of the best CCMS system for the characteristics of the documentation to be managed
- Study and initiation of the transition of Word material to the new system
- Preparation of templates for new documentation with CCMS structure
- Training of internal staff for the continuation of technical writing activities
- Creation of a style guide
Methodology:
- Requirement analysis and evaluation of CCMS offerings based on the weight of parameters such as robustness and reliability, ease of use, workflow, production and publishing flexibility, translation management, and more.
- Practical and cultural training of internal staff for advanced business digitization and efficient structured writing.
- Studying and structuring templates for importing existing documentation and creating new documents.
- The style guide is a synthesis of experience and working practices.
Achievements:
The customer has implemented a modern process and tool for managing technical documentation, which has improved the efficiency and quality of the R&D department, as well as created important potential synergies with other departments.
Conclusion:
Flowoza has the skills and the experience to drive a major leap forward in the management of technical documentation. In summary, get to Write once, write well, and reuse!
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