Business growth strategy with high-quality technical content
Why quality technical content is important Zoomin Software’s annual Technical Content Benchmark report analyzes nearly 100 million networked user sessions measured in up to 136 countries, providing a comprehensive picture of user behavior regarding technical...
Chatbot for accessing company documentation
Wouldn’t you like to have a virtual assistant that can instantly locate a piece of documentation data by asking a simple question, even verbally? For example, to solve urgent problems or find information about products or services scattered in multiple...
Cybersecurity Guides
In today’s digital age, cybersecurity threats are a major concern for organizations of all sizes. Cyber-attacks can result in serious losses, reputational damage, and legal liability. Therefore, creating a cybersecurity strategy that includes prevention,...
Writing a style guide
Most successful companies have one or more style guides, which may cover the use of logos and trademarks, the design of corporate communications, the layout and graphics of a presentation, or the writing of a manual.. To qualify and harmonize software applications,...
API documentation
What exactly do we mean by API documentation? As you know, an API (Application Programming Interface) is a set of software calls that allows a program to interact with other programs, databases, or other local or network resources. Instead of writing software to...
Structured documentation with CCMS
Professionals in the technical/commercial documentation field do not use Word, and often not even InDesign or similar. Rather, they use more advanced software tools to create content and, separately, to assemble and publish that content in multiple formats....
Operation and Maintenance Manuals
What should an Operation and maintenance manual say? Whatever format you choose, how should this document be structured to adequately cover its objectives? Regarding operating instructions or information for equipment and machinery, there is the international standard...
