Introduction Adopting a business chatbot that can provide fast, multilingual access to technical documentation through a conversational interface is an innovative strategy. This approach optimizes operational efficiency and improves information management within the...
Innovation for your business: Multilingual Virtual Assistant Find out how you can simplify access to information and improve support for your customers with our multilingual virtual assistant. Why Choose Our Virtual Assistant? Gets instant access to the information in...
Why quality technical content is important Zoomin Software’s annual Technical Content Benchmark report analyzes nearly 100 million networked user sessions measured in up to 136 countries, providing a comprehensive picture of user behavior regarding technical...
Wouldn’t you like to have a virtual assistant that can instantly locate a piece of documentation data by asking a simple question, even verbally? For example, to solve urgent problems or find information about products or services scattered in multiple...
In today’s digital age, cybersecurity threats are a major concern for organizations of all sizes. Cyber-attacks can result in serious losses, reputational damage, and legal liability. Therefore, creating a cybersecurity strategy that includes prevention,...
Most successful companies have one or more style guides, which may cover the use of logos and trademarks, the design of corporate communications, the layout and graphics of a presentation, or the writing of a manual.. To qualify and harmonize software applications,...
What exactly do we mean by API documentation? As you know, an API (Application Programming Interface) is a set of software calls that allows a program to interact with other programs, databases, or other local or network resources. Instead of writing software to...
Professionals in the technical/commercial documentation field do not use Word, and often not even InDesign or similar. Rather, they use more advanced software tools to create content and, separately, to assemble and publish that content in multiple formats....
What should an Operation and maintenance manual say? Whatever format you choose, how should this document be structured to adequately cover its objectives? Regarding operating instructions or information for equipment and machinery, there is the international standard...